Privacy Policy

Company Details:
Company Name: Chart Whispers Global LTD
Company Number: 15119584
Registered in the United Kingdom
Address: 20 WENLOCK ROAD, LONDON, United Kingdom N1 7GU
Contact: Support@chart-whispers.com

1. Introduction

Welcome to Chart-Whispers.com ("we," "us," "our"). We are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1. Information You Provide to Us: We collect information that you voluntarily provide when you use our website or services, including when you sign up for an account, purchase our products or services, participate in surveys or questionnaires, or contact us for support or other inquiries. This information may include your name, email address, payment information, and any other information you choose to provide.

2.2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include your IP address, browser type, operating system, referral source, and pages visited. We use cookies and similar technologies to collect this data.

2.3. Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms, when you interact with our content or advertisements on those platforms.

3. How We Use Your Information

3.1. To Provide and Improve Our Services: We use your information to provide, maintain, and improve our website and services, including personalizing your experience, processing payments, and responding to your requests.

3.2. To Communicate with You: We may use your contact information to send you important updates, newsletters, marketing communications, and service-related notices.

3.3. For Analytics and Research: We analyze user activity and data to better understand how our website and services are used, allowing us to improve their functionality and content.

3.4. To Protect Our Legal Rights: We may use your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, or as otherwise required by law.

4. Information Sharing and Disclosure

4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services. These providers are contractually obligated to protect your information.

4.2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to applicable data protection laws.

4.3. Legal Requirements: We may disclose your information if required by law, court order, or other legal process.

5. Your Choices and Rights

5.1. Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us.

5.3. Cookies: Most web browsers are set to accept cookies by default. You can usually opt out of cookies or selectively disable them in your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or information storage system is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

7. International Data Transfer

If you are accessing our website or services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the United Kingdom. By using our website or services, you consent to this transfer.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Effective Date" at the top of this Privacy Policy indicates when it was last revised. Your continued use of our website or services after any changes to this Privacy Policy will signify your acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@chart-whispers.com.